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This Privacy Policy applies to the Biotown

Biotown recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.biotown.in and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Biotown.in is a property of M/s Biotown, an Indian firm registered under the Indian Partnership Act, 1932 having its registered office at O-13B, Jangpura Extention. New Delhi 110014.

 

Information we collect

Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode,  country and IP address.

Payment and billing information. We might collect your billing name, billing address and payment method when you purchase a product. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner CC Avenue.

Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to Biotown.

Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways.

We collect information directly from you. We collect information directly from you when you register/sign up. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest.

We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.

We use information to send you transactional communications. We might send you emails or SMS about your account and confirmation of order placed.

We use information as otherwise permitted by law.

 

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email care@biotown.in. It may take about seven days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Grievance Redressal

In accordance with Information Technology Act 2000 and rules made there under, the contact details for assistance are provided below:

Phone: +91-9873223220

Email: care@biotown.in

If you have any questions about this Policy or other privacy concerns, you can also email us at care@biotown.in

 

Updates to this policy

This Privacy Policy was last updated on 09.11.2020. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

 

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

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